great access to central attractions and parks for city walking

I had a comfortable stay where the friendly staff and clean room made for an enjoyable experience. The hotel's quick access to nearby parks and restaurants made my evening strolls delightful.

The staff was very accommodating and friendly, making us feel welcome.

The air conditioning unit struggled to cool the room down sufficiently, even when set at a low temperature.

Check-in was seamless during a stormy night, and I appreciated the friendly staff. The kids enjoyed the clean pool, making a chaotic travel day turn into a brief oasis of fun.

The truth, what’s good and what’s not

The location was convenient, making it easy to explore nearby attractions. Staff provided helpful service, especially Vicki at reception who assisted us with our needs!

The manager's customer service was lacking, causing unnecessary stress with our reservation—resulting in a frustrating experience!

We really appreciated the warm pool area which our kids loved! The room was clean and comfortable, making our stay enjoyable as we explored the surrounding areas.

My kids wished the bathroom had better space for personal items.

Family with children great place to stay

The breakfast was really good, had everything from pancakes to biscuits and gravy. Plus the staff was super friendly, they helped us locate a room downstairs when we needed it, my husband can't do stairs, so that was a lifesaver.

It wasn’t pricey either, but still a bit on the higher side.

Decent Stay with Some Drawbacks

We enjoyed our time with friendly staff and a clean room. The unheated pool provided a refreshing dip, but be prepared for chilly temperatures. Breakfast needs improvement. the hard-boiled eggs felt overcooked. Consider the nearby restaurants for better dining options.

I had a great stay. The pool was warm and clean. The room felt cozy and well-maintained. Staff were friendly and accommodating. Breakfast exceeded my expectations.

Just a good match for a quick stay in Grand Island with very good value for money. The front desk lady named Chris made me feel like I was coming home. Bring earplugs for a better night's rest.

The pool area was a hit with the kids, and the staff were friendly. The room was a bit cramped, and the bathroom was tiny, but we enjoyed the overall cleanliness and decent breakfast. A downside was the uncomfortable beds that made it hard for everyone to sleep well.

Clean vibes and friendly peeps!

We had a solid stay for 1 night. Got a text when our room was ready, which was cool. Staff was super friendly, and the place was really clean. Breakfast was on point too, lots of options. Only issue? The pool kinda smells like smoke since there are rooms nearby. Still, I’d totally recommend it!

Our stay was a delightful pitstop! The pool was a splash hit with my son, and our room had that cozy clean vibe that makes you feel right at home. Can't forget to shout out the friendly staff too. they really added a nice touch.

Breakfast fruit could've been fresher. tasted like it came straight from a can. Also, our bathroom had a bit of noise when the folks below showered, which was a bummer.

I had a stay at Surestay Plus Hotel that I would describe as a mix of good and not-so-good. The check-in went smoothly, and the staff greeted me with smiles. My room was clean, spacious, and had all the essentials like a fridge and microwave. The indoor pool looked nice, but the chlorine smell was noticeable right when I entered the hotel. I enjoyed the comfortable bed. it provided a good night's sleep. Breakfast was a highlight with a great selection, including hot options. However, I did face some minor issues with the toilet paper and bedspread feeling a bit cheap. The bathroom was small, making it hard to move around. I also heard some noise from the pool area, especially when it was crowded. Despite the downsides, the overall experience was decent.

The pool area was great for families, warm and clean! My room felt cozy and was well-maintained. Staff were super friendly. Breakfast had a nice variety too!